Contact information

Pro-Dose Equipment — clinical injection and disposal supplies for cosmetic spas, med-spas, and therapy clinics.

Email: support@prodose-equipment.com.au We reply to every enquiry within one business day (Mon–Fri, AEST). Orders and dispatch questions, returns, and clinic/wholesale accounts are all handled at this address.

Online enquiries: Use the Clinic Accounts form for wholesale and standing-order questions, or the Contact page for anything else. Include your order number where relevant so we can help faster.

Orders & dispatch: Orders placed before 2:00pm AEST on business days ship the same day, in plain, unbranded packaging.

Business hours: Monday to Friday, 9:00am–5:00pm AEST, excluding Australian public holidays. We are an online supplier and do not operate a walk-in counter.